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This is the best dental care my husband & I have ever experienced! Natasha on the front desk is always so friendly, & has been willing to provide payment plans to help when our insurance hasn’t been accommodating. Dr Rai has a lovely gentle bedside manner but is very thorough & fast with her treatment. All the team genuinely want you to be comfortable & I’ve never felt pushed into procedures. My husband and I are honestly dreading returning to NHS dental care in the UK if we are to return there because this clinic is excellent.
Me and my partner started seeing Dr. Rai almost 3+ years back. At West 9th dental clinic, I always felt that I was in good hands as Dr. Rai and her team is very knowledgeable, experienced and caring. Over the course of 3 years, me and my partner got several procedures (routine cleanings, cavities, wisdom teeth removal, gum graft) done at West 9th Dental. We never had a single bad experience. Dr. Rai patiently answered all our questions before any major procedures. Her team follows up the next day after a procedure to make sure everything is going well (how nice is that!). Also, Natasha, the receptionist, is so helpful and friendly. I had to reschedule some of my appointments several times, but she was always super polite and professional. I highly recommend this clinic to anyone looking for top-notch dental services in Vancouver.
Having been a patient since 2019, I've found West 9th Dental consistently provides the most attentive, efficient, and comfortable dental experience I've ever had. From Natasha at reception to the dental hygienists to Dr. Rai herself, the office's friendliness and professionalism are unmatched. And having had a number of dental surgeries done here, I just have to say that it's obvious Dr. Rai's skill, proficiency, and passion for dentistry, her focus, care, and attentiveness to detail, represents the highest level of interest and dedication that one only brings when one has found their calling in life. Seeing Dr. Rai do her best, most challenging surgical work is like witnessing the best version of her come alive. I never expected to find such meaningful ardor at the dentist's, but it's always a pleasure.